Got Questions?

All the answers to your questions.

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Frequently Asked Questions

Yes, you can do this from the profile page and clicking on the personal informations button

To Fund your naira wallet Click on the send icon then you will see the account details you are to credit to fund your wallet

You can update your profile after you've completed the sign-up process except additional information is requested which will be in your notification center on the browser or app.

You can transfer money by clicking on the send money icon on the Home Screen after you are registered, verified and logged on to your account and have funded your wallet

Click on Forgot password on the login page, and a password reset link will be sent to your email

OTP expires after 4 minutes.

Yes, there are transactional limits. Limitless Naira deposit and a deposit limit of 15000 CAD weekly and 25000 CAD monthly

There are no hidden charges, subscription or transfer fees, like so many other transfer entities there is a markup to the exchange rate which covers all cost!

Our rates are reflective of the true market rate and operations. We continuously adjust our rates to align with the market changes

To verify You need to upload or snap your government-issued identification card such as an International passport, Driver's license, Residence permit, or National ID card, and undergo a liveliness check

The Identification list is inexhaustible as your government may require more means of Identification

We recommend completing your verification on a smartphone for a more seamless process

Transactions are processed instantly and cannot be reversed.

You must live or be a Canadian resident to fund your CAD wallet using Interac. On the web Click on E-Transfer(only accessible to Canadian residents) on the left-hand side of the menu select Deposit and add your Interac email address, click on verify, an OTP will be sent to your Interac email address and input the received OTP into the field provided to verify. Send money to

In your browser enter and hit enter, search button or search icon to get started

To create an NGN wallet, click or tap on the + icon and follow the onscreen instructions. Input your BVN and Date of birth. Please note that your First and Last name must match your BVN records

To Create a CAD wallet Click on Create a wallet with the Canada flag then click on the + icon follow the guided steps, and Input your details Please note that your First and Last name must match your bank records

CAD 15000 weekly and 25000 CAD monthly

The following payments can be made on Premiumreal

Nigeria Canada â?¢ Cable University â?¢ Airtime College â?¢ Data Electricity

The Terms and Conditions are

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Yes it is, we are licensed by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) #M22977610

You can't stop a payout once the send/pay button has been clicked.

Where there are no issues from the sending bank or NIBBS funding is immediate, if you experience further delay contact

The recipient will receive a payout immediately. If delayed contact

Change your password and contact us on

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Premiumreal is a financial technology company enabling zero-fee cross-border money transfers across the world. Premiumreal saw a gap in the cross-border money transfer industry among many individuals, especially Africans and so it was established. Premiumreal is regulated by Fintrac of Canada

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